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Returns & Exchanges

* Notify us within 14 days of delivery of any returns or exchanges.
* You will need to get a return authorization from our office prior to making a return. You can get a return authorization up to 14 days of the receipt of your order. No returns allowed after 14 days.
* You would be responsible to pay the return shipping charge on any returns not warranty related.
* All warranty related returns will be replaced at no charge to the customer.
* Once returned material is received, we would issue you a credit or a refund. This process usually takes 4 to 6 weeks from the date the material was received.
* If you decide to return any part of, or your entire order, you would be responsible to pay the actual original freight charge, the return freight charge, and any applicable restocking fee which usually ranges from 10% to 25% of the order.
* All returns must be packed in the original manufacturers packaging materials and must include all of the relevant literature.